Other sector


As a key partner of local authorities, em2c is regularly involved in urban regeneration projects. Whether designing a new city-center neighborhood or an out-of-town business park, the company manages the entire project from end to end: from initial design through to operational implementation of the chosen solutions.

The project at a glance
Real-estate company em2c was looking for a new, off-the-shelf CRM tool for its BtoB operations.
Hardis Group helped the company choose the application that best aligned with market challenges and the client’s common vision: 
  • Gain better knowledge of third parties
  • Improve how commercial activity is managed
  • Develop a multi-domain approach: land, development and real-estate construction

Project objectives

  • Scope the CRM project
  • Help the client make an informed choice of target application 
  • Prepare em2c’s project and business teams for implementation
  • IT objectives: 
    • Pull together information in a central location 
    • Adopt an agile, scalable tool
    • Improve connectivity with the current management information system (including the ERP tool)

Work performed

  • Scoped the CRM project 
  • Determinedbusiness requirements 
  • Drew up the specifications 
  • Managed the tender process for vendors and integrators 
  • Provided support during the negotiation and contracting phases 


  • Proven methodology applied
  • Our knowledge of the CRM market and ecosystem shared
  • Experience contributed during the selection, negotiation and contracting phases

Any project?