29/08/2016 | Expert opinion - Cédric Belmont, Business Solutions manager, Hardis Group
How many companies today define themselves as "customer-centric"? Just saying it, though, is not enough; it actually needs to be true... and for that there needs to be a customer-centric information system in which CRM plays a key role.
29/03/2016 | Expert opinion - Damien Pasquinelli, Data Intelligence offer Manager, Hardis Group
The market of connected objects (Internet of Things, IoT) is expanding. Many companies want to position themselves in this sector. But if the IoT wants to deliver on its promises regarding innovation, value creation and digitization booster, a pragmatic, business and agile approach has to be considered.
02/03/2016 | Expert opinion - Philippe Le Gloahec, Consultant Manager, Hardis Group
The digital transformation goes hand in hand with profound changes to companies' organization, culture or even business models. It cannot happen without well-prepared change management, to anticipate obstacles and accompany the changes and revolutions which employees face, collectively and individually.
09/12/2015 | Expert opinion - Johan Cote, Business Manager, Consulting BU, Hardis Group
This is the key topic of the moment: in the media, in conferences and executive committees, and even in trade fairs in the city, talk is all about the digital transformation of society and business. But this transformation cannot be tackled in a uniform way: it depends on how mature organizations and people are, and also on business sectors.
09/11/2015 | Expert opinion - Nicolas Lucas, Pre-sales, Reflex Logistics Solutions, Hardis Group
Web-to-store, mobile-to-store, web-in-store, store-to-web... omnichannel flows are up and running, with the promise to the consumer that he or she can order from any channel, have items delivered and / or return them in the manner of his/her choosing. To deliver this promise, the supply chain must reinvent itself so as to become customer focused... while controlling costs.
11/06/2015 | Expert opinion - Cédric Belmont, Business Solutions manager, Hardis Group
Indoor and outdoor geolocation of people and property provide considerable opportunities for new BtoC, BtoB and BtoE digital services in all sectors: distribution, health, industry, maintenance, logistics, agriculture, etc. All that remains is to make the right technology choices... and these depend on the expected uses.
24/02/2015 | Expert opinion - Nicolas Odet, Hardis Group Executive Vice President
The real challenge of Big Data is not technological: it is "business". It will necessarily involve human expertise to enrich the data and get it to "speak". How to move from Big Data to Smart Data, and transform your data into a competitive advantage in 8 points.
08/10/2014 | Expert opinion - Laurent Dall'Agnol, Senior Consultant, and Rémy Dujardin, Deputy Manager Consultancy, Hardis Group
With users becoming ever more demanding and mature with regard to the new technologies, the quality of mobile applications is a sine qua non for their adoption. In this respect, adapting the tests to the specificities of mobility is indispensable: here's a quick run-down in five points.
04/06/2014 | Expert opinion - Nicolas Odet, Hardis Group Executive Vice President
Under pressure from the market, core business managements today will freely opt for external services and applications without necessarily calling on the IS department. And users think that the slightest internal project will last for months. But what if, with application service components, the IS department was able to prove to its internal customers that they are wrong?
18/02/2014 | Expert opinion - Nicolas Odet, Hardis Group Executive Vice President
With the growth in digital technology, value creation is now organized more around services than around products. This is a shake-up for businesses, who need to switch from an industrial process culture, to an economic model based on experimentation, agility and complicity with its customers.